Your privacy matters to us. This policy explains exactly what personal data piabet collects, why we collect it, how we use it, and the rights you have over your information.
We take data protection seriously. Here are the core principles that guide how piabet handles your personal information.
All data transmitted between your device and piabet is protected by industry-standard SSL/TLS encryption. Your personal and financial information is never sent in plain text.
Your data is stored on secured servers with restricted access controls. Only authorised piabet personnel with a legitimate need can access your account information.
piabet gives you meaningful control over your personal data. You can request access, correction, or deletion of your information at any time through our support team.
piabet does not sell your personal data to third parties. We only share information where required by law, for payment processing, or to operate the platform securely.
piabet operates under PAGCOR oversight. We comply with all applicable Philippine data privacy regulations, including the Data Privacy Act of 2012 (Republic Act 10173).
You can opt out of marketing communications at any time. Simply update your preferences in your account settings or contact our support team and we will action your request promptly.
piabet Complies with the Philippine Data Privacy Act of 2012 (RA 10173) · Your Data, Your Rights
This Privacy Policy ("Policy") describes how piabet ("piabet," "we," "us," or "our") collects, uses, stores, and discloses personal information obtained from users ("you" or "your") of the piabet online gaming platform at piabet.club. This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations. By registering an account or using the piabet platform, you consent to the practices described in this Policy.
piabet is the data controller responsible for your personal information collected through the piabet platform. If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, you may contact our Data Protection Officer at:
Email: [email protected]
Our support team is available 24 hours a day, 7 days a week. Written privacy-related enquiries will be acknowledged within three (3) business days and resolved within fifteen (15) business days where possible.
piabet collects personal information that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of information we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, home address | Account communication, support, notifications |
| Financial Data | GCash number, bank account details, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Security monitoring, fraud prevention |
| Usage Data | Games played, session duration, betting history | Platform improvement, responsible gaming monitoring |
| Communications Data | Live chat transcripts, support emails | Customer service, dispute resolution |
We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance. We do not collect biometric data.
piabet collects your personal information through the following means:
piabet uses your personal information for the following purposes:
piabet processes your personal data on the following legal grounds under the Data Privacy Act of 2012:
piabet does not sell your personal data. We may share your information with the following categories of recipients only where necessary:
All third parties with whom piabet shares personal data are required to handle that data in accordance with applicable privacy laws and are prohibited from using it for any purpose other than the specific service they provide to piabet.
piabet uses cookies and similar technologies to operate the platform, remember your preferences, and analyse usage patterns. The types of cookies we use include:
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may impair your ability to use certain features of the piabet platform.
piabet retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by piabet:
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within fifteen (15) business days. We may require identity verification before processing your request.
The piabet platform is strictly for users aged 21 years and above. piabet does not knowingly collect personal information from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account and delete the associated data. If you believe a minor has accessed the platform, please contact us immediately at [email protected].
piabet implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While piabet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password and enable 2FA on your piabet account.
piabet may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated Policy on the platform with a revised "Last Updated" date and, where appropriate, by sending you a notification via email or in-platform message.
Your continued use of the piabet platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated Policy, you should cease using the platform and may close your account in accordance with the piabet Terms & Conditions.
If you believe piabet has not handled your personal data in accordance with this Policy or applicable Philippine law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact us first at [email protected] so we can attempt to resolve your concern directly before escalation.